- Do you sell pre-verified or ready-made crypto exchange accounts?
- No. We never sell pre-verified accounts, share another person's identity, or bypass KYC. We only help you create and verify an account in your own name, which keeps you compliant with exchange terms and the law.
- What is KYC and why do exchanges require it?
- KYC (Know Your Customer) is the identity-verification process exchanges use to comply with anti-money-laundering regulations. It typically requires a government ID and sometimes a proof of address. We coach you on preparing these documents so your own verification is approved smoothly.
- Will you ever ask for my exchange password or seed phrase?
- Never. We will not ask for your account password, private keys, or wallet seed phrase, and we never take custody of your funds. Anyone asking for these is attempting fraud — including people impersonating us.
- How long does the verification process take?
- Document preparation guidance is usually same-day. The exchange's own review of your KYC submission typically takes from a few minutes to 1–2 business days depending on the platform and your region.
- Which exchanges do you support?
- We currently provide setup and verification guidance for OKX, MEXC, KuCoin, and Trust Wallet. Reach out on WhatsApp if you need help with another platform.
- How do I get started?
- Message us on WhatsApp or Telegram with your name, your preferred exchange, and what help you need. We typically respond within a few hours and send you a tailored checklist.