Proof of Address Guide for Crypto Exchange KYC

Proof of address is the KYC step where most users get stuck. The rules are strict, the accepted document types vary by country, and the reasons for rejection are often frustratingly small. This guide covers the exact requirements the major exchanges apply in 2026.

What Exchanges Look For

Every accepted proof-of-address document must show four things: your full legal name, your current physical address, an issue date within the last 90 days, and the name/logo of the issuing organisation.

Accepted Document Types

Utility bills — electricity, water, gas, internet — are the highest-approval option. Bank statements come second. Government correspondence (tax notice, voter card) is accepted almost everywhere. Mobile phone bills and insurance statements are accepted by most exchanges but not all.

Documents That Get Rejected

Screenshots of app-only bank apps that don't show your name, printouts of online invoices without an address block, PO Box addresses, hand-written letters, and any document over 90 days old.

How to Get One in an Hour

Log into your bank's web portal and download a PDF statement — most banks generate them on demand. If you don't have a recent utility bill, request a duplicate from your provider's customer portal; most issue them instantly as PDFs.

Conclusion

Keep a folder with a fresh utility bill and a fresh bank statement, both under 90 days old, and you will breeze through address verification on any exchange. If your name isn't on any bill at home, use a bank statement — every bank statement always shows your registered address.